Air France Manage Booking

Air France Manage Booking allows its passengers to customise their experience while travelling, stay updated and be in control of their journey and save time & money while making a reservation with Air France. By using Air France’s ‘Manage Booking’, you can also make modifications to your ticket and handle refunds and cancellations very easily and stress-free.

How will I use Air France Manage Booking?

Air France gives you two options that you use to manage your Air France flight booking.

Either you can use: Air France Official Website.

Or, download the Air France Mobile App.

Using the Air France official website:

Open your browser and go to the Air France official website.

You need your booking reference number and last name to access Air France Manage Booking.

On the Air France Manage Booking menu, you will see these options:

View or modify your flight itinerary
Select or change seats
Add extra baggage
Request special meals or services
Update contact information
Cancel or rebook your flight (depending on fare rules)

You can able to access these options and do the desired modifications according to the ticket that you have purchased.

As you know, several tickets are non-refundable and very limited for upgrades.

2. Install Air France Mobile App:

If you are using an Android, install this:

Android User

If you are an Apple user, open the link and download this: Apple Devices

Once you install and launch the app, you can sign in by putting in your credentials.
Open the ‘Manage booking’ and make the changes that you want in your Air France flight.

Does Air France allow me to make modifications if I booked through a travel agent?

Yes, Air France does allow modifications, but the access would be limited.

There are some important and major changes that a travel agent cannot make, or a third-party website does not allow.

Some services are:

Medical Requirements
Flight Changes
Date adjustments or cancellations, etc.

Limitations, if booked through a third party:

Re-booking is very difficult.
In case of cancellation, a complete refund cannot be provided.
Upgrades are very rare.

To get a complete service and full control of your journey, we recommend that you book directly from the official website of Air France.

Can I access my Air France Manage Booking without a booking reference number?

No, you cannot. The Booking Reference number is a 6-digit alphanumeric unique code provided to you by Air France to recognise your reservation.

You need to check these for your booking reference number:

Air France confirmation email
e-ticket in your email.
Ask your Travel agent or check on a third-party site
If you have a Flying Blue account with Air France.
Sometimes, also check your spam folder in your email.

If you still can’t find it, then we recommend that you contact Air France Customer Service Representative(24*7) available.

📞 Dial +1-855-956-2158 for English and +52-800-953-1667 for Spanish.

What is the process to request medical needs through Air France Manage Booking?

You need to log in first and open the ‘Manage Booking’ section.
Select this option from there:

Make a Special Assistance Request.

When you go to the special request section, indicate the kind of medical support you need, such as oxygen, wheelchair support, or help for hearing or vision impairments.
After selecting your needs, there will be charges that you need to pay to confirm your request with Air France.
To give Air France enough time to set up the required services, make sure your assistance request is submitted at least 48 hours prior to departure.

How do I request medical clearance through Air France Manage Booking?

For requesting a medical clearance, you should need to first understand that in what conditions air France allows medical clearance.

Using an incubator or stretcher while travelling.

Needing more than two litres of oxygen per minute
Having a communicable illness
Because of your health condition, you require exceptional medical assistance during the flight.

Only under the above conditions, a passenger is allowed to have a medical clearance by Air France.

Process to submit a medical clearance request:

The medical clearance request should be submitted just after making your reservation with Air France.

After booking, visit the Medical Clearance Page.
There are two types of forms available; choose one according to your needs.

Fill out Form A: “Passengers requiring special assistance” with help from your booking agent, travel agency, or Air France’s Saphir service.
Form B: “Passengers requiring medical clearance” – this information should be completed by your physician with all the documents attached.

After filling in the form, you need to send this to:

Air France’s Saphir service:

📧Email: mail.saphir@airfrance.fr

📞Contact: +1-855-956-2158 (English) or +52-800-953-1667 (Spanish).

2. Your booking agent:

If you make your booking through a travel agent.

3. Third-party website: Contact their customer care.

✅ Extra Advice

Although 48 hours before departure is the minimum, submit your request as soon as you can.
Be advised that partner airlines may have different medical clearance requirements if your flight includes segments operated by them.
Make sure that every piece of medical equipment conforms to Air France’s rules and notify the airline beforehand.

Conclusion:

You should use Air France Manage Booking as it helps you in:

Avoids lengthy calls or lines and saves time.
accessible around the clock through a mobile app and website
Provides increased flexibility and transparency.
Ensures a more seamless and customised journey.

📞Need Help?

Air France experts are available around the clock. For any help or emergency needs, please contact Air France: 📱@ +1-855-956-2158 (English) Or, +52-800-953-1667 (Spanish).