JetBlue Flight Delay Compensation Policy

A flight delay for a couple of hours can severely impact your whole schedule. It would be worse if you have a connecting flight to catch or same-day return. However, sometimes situations aren’t always in the control of airlines. It would be really frustrating, but flights can’t take off in bad weather or with technical issues.

What can save passengers from losing their minds completely in such a situation is knowledge about flight delay compensation. This blog is about JetBlue compensation delayed flights. If your next flight is with JetBlue Airlines, knowing the JetBlue flight delay compensation policy will give you a sense of security and peace of mind. Both are very important for a good traveling experience!

Can I get JetBlue Flight Delay Compensation?

Absolutely! JetBlue owes you compensation if your flight is delayed. Broadly, there are two types of situations in which you will get JetBlue delayed flight compensation:

• If you are traveling domestically and your flight gets delayed for more than 3 hours.
• Secondly, if your flight gets delayed because of airline maintenance or a situation which are controllable by JetBlue.

Consider yourself lucky because JetBlue offers better compensation in comparison to all the domestic airlines!

Types of Flight Delay Compensation by JetBlue

JetBlue flight delays compensation is drafted around 3 different types of situations:

Departure delay: If there is a delay of 4 hours in taking off your flight, and you are still waiting at the boarding gate, then you are eligible for this flight delay compensation. You will get travel credits as compensation. Here is the breakdown of JetBlue flight delayed compensation on the basis of the delayed time:

• a) Over 4 hours but less than 5, you will get $75 credits as compensation.
• b) If it is over 5 but less than 6, you will get a $100 credit as compensation.
• c) If your flight is delayed for more than 6 hours, then you will get a $150 credit.
• d) For more than 12 hours delayed, you will be compensated with a $200 credit.

Onboard Ground Delays at Departure: If you have boarded the flight on time, but it is getting late to take off, then this type of flight compensation is eligible. You can ask for compensation if you get delayed more than 3 hours on the tarmac. For international travelers, tarmac delay compensation is eligible for more than 4 hours of delay.

• a) If your flight gets delayed for more than 3 hours but less than 5 at the tarmac, then you are entitled to get a $100 credit.
• b) In case of a tarmac delay of over 5 but less than 6 hours, JetBlue owes you a $175 credit.
• c) If your flight gets delayed over 6 hours, then you will get a $250 credit.

Arrival Delay: This delay compensation is related to the onboard arrival delay. It means you have already landed at your destination, but you can’t disembark. JetBlue Flight status is on time, but you are still stuck onboard, in such situation you can ask for compensation:

• a)If you are stuck for more than 1 and a half hours but less than 2 hours, then you will get a $50 credit as compensation.
• b)If the delay is over 2 hours, you are entitled to get a $100 credit.

What is Jetblue delays compensation Policy?

• The first and most important thing in case of a flight delay is clear information regarding flight status. All passengers will get timely updates about their JetBlue flight status if it is delayed or there is any change.
• Passenger has all the rights to deboard the flight if it is on the runway for more than 3 hours.
• If you are an international passenger, you can deboard the flight in case of a tarmac delay for more than 4 hours.
• JetBlue needs to make arrangements for clean and functional restrooms for passengers who are stuck on the runway due to the delay.
• JetBlue will make sufficient food and water accessible for passengers if a delay is prolonged over 3 hours.
• If any passenger needs medical assistance during the flight delay duration, JetBlue staff will provide prompt assistance.
• All passengers are entitled to get compensation if the flight is delayed due to controllable conditions.

What kind of Flight Delay Compensation does JetBlue offer?

• You will get the Travel credits, not actual cash, in case of a flight delay. The amount will depend on the number of hours your flight is delayed.
• JetBlue can also arrange the next flight for you if your original scheduled flight is significantly delayed. In case a JetBlue flight is not available, they will try to book with their partner airlines. If you are not satisfied with the option, then you can rebook a different flight within 5 days without paying any extra fee.
• If you aren’t nearby and are facing major delays of three hours or more, JetBlue guarantees to offer ground transportation and overnight accommodations.
• If nothing works for you, then you can also cancel your ticket to claim the refund.

Is there any JetBlue Delayed Baggage Compensation?

Yes! There are rules for airlines to pay in case of baggage being delayed, lost, or even damaged. If you are traveling within the United States, then all the airlines, including JetBlue have to pay compensation to their passengers who will suffer while their bags are delayed.  In the event of a baggage delay, JetBlue is required to reimburse up to $3,800 per domestic passenger. For international passengers, the compensation amount is $2080.

All you need to do is inform the authorities and sign the form before leaving the airport. Make sure you have done this within the 4 hours of the arrival of your flight.

What is JetBlue Delay Compensation due to Weather?

JetBlue doesn’t provide flight delay compensation in case of situations that are not in the control of their management. Weather is one of them, JetBlue doesn’t regulate weather. So, if your flight is delayed because of bad weather, sadly, you won’t get any compensation.

Other non-compensable cases are:

• Air traffic control
• Security events

Steps to Get JetBlue Flight Delay Compensation

1. Firstly, check with the airlines what the reason is behind the delay.
2. If the delay is because of the airline’s management, gather all the documents, like boarding passes, and texts from the airline.
3. For the time being, look for an alternative option to complete your travel.
4. Contact JetBlue to inform them about your issue. You can reach them via the official website or call their customer support team.
5. Submit your claim within 7 days of the incident to get compensation like travel credits.
6. You will receive your travel credits within a week JetBlue Travel Bank section.

Conclusion

JetBlue has proper guidelines to cater to the needs of passengers in case of flight delays. They provide a variety of compensation and services so that passengers don’t feel stranded at the airport without any information. Hopefully, this blog has cleared all your doubts, but still, if you have any, you can always reach out to us at +1-800-380-5097 .

Read Related Post